Policy

PRIVACY POLICY

We are committed to protecting the privacy of our Users, and therefore we do not sell or rent the information our Users provide to any third party. Further, we do not share the information that you provide to us with any third parties for their direct marketing purposes without first providing you the opportunity to opt-in or opt-out of such sharing. You may request information about how we share information consistent with this Privacy Policy by contacting us at: socialwork@tuskgee.edu.

This website Tuskegee University College of Arts and Sciences Department of Social Work Continuing Education Academy (CEA) is owned, operated and maintained by Tuskegee University, referred to as, the 'Company'.

This page sets forth our policies regarding the use and disclosure of information we collect from or are able to obtain about the Site's Users. We refer to these policies as our 'Privacy Policy.' In addition to the lower case words 'we', 'us' and 'our' defined above, you will notice that we capitalize certain words in this Privacy Policy even though the rules of grammar do not require that they be capitalized. We do this because these words have specific meanings in this Privacy Policy. These specific meanings are found where the capitalized words are placed in bold text and inside quotation marks.

We hope this Privacy Policy will answer your questions regarding how we treat information gathered from our Site. If you have questions or concerns regarding this Privacy Policy, other than requests for our information sharing practices as described in the first paragraph above, please feel free to contact us at socialwork@tuskegee.edu.

This Privacy Policy governs use of the CEA. This Privacy Policy does not apply to information that you may provide to us, or that we may obtain through means other than the Site, such as by phone or postal mail. But please note that information including your name, billing address, shipping address, e-mail address, phone number, and credit card number that you provide to us through such means will be treated in accordance with the first paragraph above and our use of such information will be consistent with this Privacy Policy. By accessing and using the Site you are agreeing to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site. Furthermore, by providing us with information on this Site, you fully understand and unambiguously consent to the collection and processing of such information in the United States in accordance with this Privacy Policy.

This Privacy Policy may change from time to time. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Please check this page for updates periodically. If we make any material changes to this Privacy Policy, we will notify you here. We generally do not provide notice of changes to this Privacy Policy and your use of the Site following any posted changes will indicate your acceptance of such changes.

What Information Do We Actively Collect and Inactively Gather?

Information You Provide

In order to process orders efficiently, when you create an account, access the Site from a third party website, place an order with us, we may actively collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number. This Site does NOT store your credit number or information. For your security, you will be required to enter your credit card information for each transaction.

We may also receive information about you from other sources.

Site Usage Information

We may inactively collect from you information that is not in the same category as your name, billing address, shipping address, e-mail address, phone number, or credit card number. For example, we might track information about the date and time you access a course, how long you were participating in the course, and page visits. We collect and use this and other information to analyze User course progress and activity as well as determine your interests regarding our products and how to further improve our Site. To accomplish all this, and also to allow us to offer our Users streamlined ordering and other useful features, we, as do many web sites, use and tracking technologies listed below and other similar technologies (the 'Tracking Technologies'):

• Cookies and Clear GIFs - Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make web surfing easier for you by saving your customer identification information (i.e., username, password, shopping cart information, etc.) while you're at a site. Cookies also track where you travel on a site and what you look at and purchase. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an e-mail or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual's viewing or receipt of a web page or message.
• IP Address Tracking and Clickstream Data - In addition to cookies and clear GIFs, our servers automatically collect data about your server's Internet address when you visit our Site. This information, known as an Internet Protocol address, or 'IP Address', is a number that is automatically assigned to your computer by your Internet service provider whenever you are on the Internet. When you view pages from our Site, our servers may record or 'log' your IP Address and sometimes your domain name. Our server also may record the page that linked you to us and related information including any ads you may have clicked on. Such information is known as 'Clickstream Data'.
• Email Interconnectivity - If you receive email from us, we may use certain tools to capture data related to when you open our message, click on any links or banners it contains and make purchases.

In some cases, we may link the information collected through the Tracking Technologies with certain information that you provide us. WE WANT TO BE SURE THAT YOU UNDERSTAND THAT ACCEPTING TRACKING TECHNOLOGIES ONTO YOUR COMPUTER IN NO WAY GIVES US ACCESS TO YOUR COMPUTER OR ANY ADDITIONAL INFORMATION ABOUT YOU. YOU MAY SET YOUR WEB BROWSER SOFTWARE TO REJECT TRACKING TECHNOLOGIES, BUT, IF YOU DO SO, CERTAIN FUNCTIONALITY OF THE SITE MAY BE AFFECTED.

Security of the Information You Provide

Among our top priorities is keeping the information you provide to us secure. We use the latest Secure Sockets Layer (SSL) technology to encrypt all of the information that you provide to us before it is transmitted to us so that it can be safeguarded as much as possible from being read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that appears at the bottom of your Internet browser's window. These icons will appear when you are placing an order on our Site. In addition, you will see https: indicating a secure server connection is being used. The computers that store the information you provide to us are located in a separate facility which employs firewall and security technology. We employ these procedures to help protect that information from unauthorized access, destruction, use, modification or disclosure.

You may be able to create an account on our Site with a username and password, including your interest profile and demographic information. We recommend you exercise extreme care in protecting your password information and do not publicly share any of your passwords. You are responsible for maintaining the strict confidentiality of your account password, and you are responsible for any access to or use of the Site by you or another person or entity using your password, whether or not such access or use has been authorized by or on behalf of you.

Information that you provide to us will be stored and processed on our computers in the United States. We will use commercially reasonable efforts to hold and transmit the information that you provide to us in a safe, confidential and secure environment. If you object to the information that you provide to us being transferred or used in this manner please do not register with or use the Site.

ALTHOUGH WE WILL TAKE REASONABLE SECURITY PRECAUTIONS TO PROTECT THE INFORMATION THAT YOU PROVIDE TO US, BECAUSE OF THE OPEN NATURE OF THE INTERNET, WE CANNOT GUARANTEE THAT SUCH INFORMATION STORED ON SERVERS SUPPORTING THIS SITE, TRANSMITTED TO OR FROM A USER, OR OTHERWISE IN OUR CARE (OR OUR THIRD-PARTY PROVIDERS' CARE) WILL BE ABSOLUTELY SAFE FROM INTRUSION BY OTHERS, SUCH AS HACKERS. BY USING THE SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.

How Do We Use the Information that You Provide and We Collect?

We collect information from you for the purposes of fulfilling registration transactions and tracking your progress as you complete a course and for a statistical analysis of your usage, for content improvement, for protection against fraud and error, and to customize the content and layout of the Site (collectively, 'Information Usage Purposes'). In performing the Information Usage Purposes, we may combine information we collect on the Site with information we receive from other sources. We do not sell the information that you provide to us and we do not disclose such information to any other party, except as set forth in this Privacy Policy. Unless otherwise provided in this Privacy Policy, information that you transmit to the Site or that we collect from the Site will be treated as non-confidential and non-proprietary and you agree that we may use any such information (together with any ideas, concepts, know-how, or techniques contained therein) in any manner, for any purpose, without credit or compensation to you.

Transfer of Your Information

If we merge, or sell or otherwise transfer our assets, Site or operations, we may disclose or transfer your information in connection with such transaction.

How to Opt-Out

This Site will only send e-mail in conjunction with the purpose of the site, for customer service purposes, reminders, expiration notices, etc. 

Release of Information to Protect Our Site and Others

We may release the information that you provide us when we believe, in good faith, that such release is necessary to comply with the law, protect the rights, properties or safety of {{{account_name}}}, our users or others, or enforce or apply the terms of any of our user agreements.

Your Account Access Rights

You may review and make changes to the information that you provide us that is stored in your user account on the Site by visiting the 'My Profile' or 'Profile' area of the Site. Please note, if a third party integration was used to help facilitate auto-registration or entry, some Profile fields may not be editable.

Intended Users; Use by Children Under 13

The Site is not purposefully directed at children under the age of 13 and all products available for sale on the Site are intended to be purchased by adults. We do not collect or maintain information, via the Site or otherwise, from those we actually know are children under 13 years of age. If you notify us that information has been provided by a child under the age of 13, upon verification, we will promptly delete such information.

Third Party Ad Servers; Links to Other Web Sites

The Site may contain links to other web sites that are not under our control. These links may include the use of so-called 'share links.' A 'share link' is a button and/or text link appearing on our Site that enables the launch of a sharing mechanism whereby you can post links to, and content from, the Site onto social networking web sites such as Facebook. The privacy policies of other web site operators or advertisers may significantly differ from our Privacy Policy. We urge you to read the privacy statements of each and every web site you visit and to contact the third-party Web site operators or advertisers directly if you have any questions or concerns about their data collection or privacy policies.

How We Respond to Do Not Track Signals

We do not currently recognize automated browser signals regarding tracking mechanisms, which may include 'Do Not Track' instructions. You can change your privacy preferences regarding the use of Tracking Technologies through your browser. However, as noted above in the Site Usage Information section, if you do adjust your privacy preferences, certain functionality of the site may be affected. For more information on Do Not Track please visit http://www.allaboutdnt.org

What is our Refund Policy?

We currently do not provide refunds.

Grievance Policy

Continuing Education Grievance Policy Tuskegee University (TU) College of Arts and Sciences (CAS) Department of Social Work (SOWK) Continuing Education Academy (CEA) provides continuing education and professional training in compliance with the standards, rules, and regulations of the Alabama Board of Social Work Examiners (ABSE) and the Association of Social Work Board’s ACE provider approval program. As such, the TU’s CAS SOWK CEA will comply with the associated responsibilities of an ABSE and an ACE provider, which includes training promotion, training content, and interactions with training participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Continuing Education Director in consultation with the members of the Continuing Education staff and/or Consultant.

While TU’s CAS SOWK CEA  goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues that come to the attention of the continuing education director/consultant which requires intervention and/or action on the part of the continuing education staff. The Continuing Education Director along with the Social Work Consultant will seek to resolve the grievance as soon as possible. If necessary, they will bring the complaint to other appropriate CEA staff members for group consideration.  The confidentiality of the individual will be protected as much as possible.

A written response via email, including any necessary action to be taken, will be provided to the individual within 30 days of the date of the grievance receipt by the Continuing Education Director/Consultant.

When a participant/learner, either orally or in written format, files a grievance and expects action on the complaint, the following actions will be taken.

1. If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The Continuing Education Director/Consultant will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual, to address as the responsible party.
2. If the grievance concerns the CEA website with technical difficulty on part of TU’s CAS SOWK CEA during a workshop, webinar, or conference offering, the Continuing Education Academy Director/Consultant will review the complaint in consultation with appropriate staff members to determine cause and solution from the CEA parts if any. If the participant requests action, the grievance may be resolved by making appropriate changes to future trainings, providing a different training course, or in another way that addresses the individual’s specific concern. Written grievances should include the individual’s name, address, email address, and phone number; the title of the course, webinar, or conference; and a description of the grievance.  Records of all grievances, including the decision-making process and a final written response will be kept confidentially by TU’s CAS SOWK CEA for a period of seven years. A copy of this grievance procedure is also available on CEA’s website. Please contact TU’s CAS SOWK CEA Continuing Education Director/Consultant at socialwork@tuskegee.edu  or at 334-727-8300.

Who created and owns this application?

CommPartners created, owns and maintains the software code that powers this Site. Feel free to visit them at http://www.commpartners.com

How to Contact us:

TU Department of Social Work CEA 

1200 W. Montgomery Road, Kenney Hall 44-334

Tuskegee, AL 36088

334-727-8300 socialwork@tuskegee.edu